Returns & Refunds
Great Sneakers, Great Deals
sales@jaysdealsuk.com
Great Sneakers, Great Deals
At Jay’s Deals, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, we offer a 14-day return service.
You have 14 days from the day you physically receive your product to request a return.
If you are not 100% satisfied with your order, you may be eligible for either:
If you would like to return your order, please contact our customer support team within the 14-day return period.
When contacting us, please provide your order details and let us know whether you would prefer a refund or an exchange.
Our team will then provide you with the necessary information regarding the return process.
Where a refund is approved, the eligible amount will be refunded using the appropriate payment method.
Please note that refunds may take some time to appear in your account depending on your payment provider or financial institution.
If you would prefer an exchange rather than a refund, please let our team know when requesting your return.
We will assist you with the exchange process and provide the relevant instructions.
For questions regarding returns, refunds or exchanges, please contact us: sales@jaysdealsuk.com
Our team will be happy to assist you.