Have a question about shopping at Jay’s Deals? Find answers to some of the most common questions about our products, orders, delivery, returns and sizing below.
When shopping at Jay’s Deals, every item we sell is 100% guaranteed authentic. We pride ourselves on ensuring that every item is genuine and we strictly never deal with counterfeit goods.
We only deal with verified suppliers and our staff are trained in authentication.Â
UK orders:Â We currently use Royal Mail as our courier. All items are sent tracked and signed for. Once your order is packed and dispatched, it will be delivered in correspondence with the delivery option selected at checkout (2-5 days), (1-3 days) or (Next Day Delivery).
Once your order is dispatched you will be provided with a tracking code via email.
International orders:Â Please see your chosen postal option for delivery time estimates
Yes, we accept returns and exchanges (subject to availability). If you are unhappy with the item/ items in your order, a return or exchange can be requested within 14 days of receiving your item.
We recommend checking our Size Guide before placing your order. If you’re unsure about which size to choose, you can also contact our customer support team for assistance.
Still Have a Question?
If you cannot find the answer you’re looking for, our team is here to help.
Contact Jay’s Deals and we’ll be happy to assist you.
