At Jay’s Deals, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, how we use it and how we protect your information when you visit or make a purchase through our website.
1. Information We Collect
When you browse our website, place an order or contact us, we may collect information such as:
Your name
Billing and delivery address
Email address
Telephone number
Order and transaction information
Information you provide when contacting our customer support team
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information and information about how you interact with our website.
2. How We Use Your Information
We may use the information we collect to:
Process and fulfil your orders
Arrange delivery of your purchases
Send order and delivery updates
Respond to enquiries and provide customer support
Process returns, refunds and exchanges
Improve our website, products and customer experience
Maintain the security and proper operation of our website
Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
Jay’s Deals does not normally store your complete payment card details on our own systems. Payment information is handled by the relevant payment provider in accordance with its own privacy and security policies.
4. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve your browsing experience.
Some third-party services used on our website may also use cookies or similar technologies.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
5. Sharing Your Information
We may share relevant information with trusted service providers where necessary to operate our business and provide our services.
This may include:
Delivery and courier providers
Payment service providers
Website hosting and technical service providers
Website analytics and security providers
Professional or legal advisers where necessary
We only share information where there is a legitimate reason to do so, such as fulfilling your order, operating our website, providing customer support or meeting legal obligations.
6. How We Protect Your Information
We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining appropriate business records and meeting legal obligations.
8. Your Privacy Rights
Depending on your circumstances and applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information where applicable
Object to or restrict certain processing
Withdraw consent where processing is based on consent
If you would like to exercise a privacy right or have a question about how your information is handled, please contact us.
9. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or privacy practices.
Any updates will be published on this page with the relevant revised date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact Jay’s Deals.
